- What do I need to get into the festival?
To get into the festival you will need a festival admission pass for the day, or the whole 4-day weekend! If you are planning on sleeping under the stars, you will also need a camping pass. Festival admission passes are sold per person in 4 different sections: General Admission, Reserved Seating, Party Zone or Party Patio. Camping passes are sold 4 people per site, not per person, so you can split the cost with friends!
*General Admission for children 12 and under is free when accompanied by an adult holding a general admission ticket. This offer is not valid for reserved seating ticket holders. Children 12 and under will be given a wristband at the gate, purchasing or downloading a ticket is not required.
- Can I get my same seats as last year?
- What are the benefits of printing my tickets on my computer?
To keep with the latest technology, Rockin’ River allows its customers to utilize the print-at-home service that has become the norm with major ticketing agencies like Ticketmaster. There are many bonuses to this method:
You get your tickets right away.
You can print them at your convenience.
No need to track a shipment or worry about them arriving!
You can even save the file/email on your phone and we can scan the barcode digitally!
The tickets can be printed in color or black and white. Each ticket should be printed on standard 8.5×11-inch paper and treated like any other ticket. For your security the tickets are individually bar coded. The barcode only allows one scan per ticket so any attempts to duplicate, alter or sell any copies of your ticket will result in admittance being refused to the event for all parties involved.
Tickets will be e-mailed from elevate.com to you as an attached PDF file. Save the attachment onto your computer. You now have your tickets stored. Print them now or later. All you need is Adobe Acrobat Reader (free) and a printer. At the event, your tickets will be scanned and you'll be ready for Rockin' River!
- Will a printed ticket be accepted for the festival?
Yes. The ticket that comes out of your printer is a valid, legitimate ticket. Make sure you keep it in a safe place like you would cash and protect it just like you would any other ticket! If any copies are made of the ticket, only the first scan of the barcode will be allowed entry. If more than one copy were to arrive, the barcode scanner will alert the attendant that the ticket has already been scanned and all other copies would be denied entrance to the festival.
- I have another question
- Are prices going up?
Yes. Scheduled price increases are standard each year: Advance tickets, Early Bird tickets, Regular Tickets and Gate tickets. An additional price increase may occur between the above timeframes. Gate pricing typically starts a week or two prior to the event. Prices may increase at any time. Rockin' River e-news and social media will keep you up to date and give notice of any price increases.
- Can I upgrade my ticket?
Absolutely! There are no change fees and we are happy to upgrade you to any available tickets. You can also upgrade a 1 Day Pass to a 4 Day Pass at any time. Upgrades can be done at the gate, at the customer service trailer or in advance by calling 1-877-30RIVER (74837)
- Are kids allowed at the festival?
Rockin' River Music Fest is a family event and kids are always welcome! Kids 12 and under are FREE with a paying adult. (Parents don't worry, it's not one child per parent ticket, bring the whole gang!) In Reserved Seating Kids 2 and Under are permitted as lap sitters. Children older than two must have their own seat like on an airplane. Proof of age may be required. Please don't leave your kids unattended. In the Party Zone area kids must have their own paid admission. While we have a stadium license, children will not be admitted to any areas marked off as a beverage garden (if applicable)
- Where can I purchase Riverfest tickets?
- Can I split my multi-day admission between multiple people?
No you cannot. Once a ticket is scanned in, you will be given a wristband that cannot be split or transferred. You can purchase single day tickets here: Passes
- Can I bring my drink back to my seats?
We have a stadium license, which means you can have your drink with you anywhere within the show site! Grab a beverage, wander through the vendors and games then head back to your seats or right up front in the Party Zone! No beer gardens here!
- Do tickets get cheaper as the night goes on?
The festival tickets do not get cheaper if you show up later at night when the show is almost over.
- Can I buy tickets the day of the festival?
You can definitely purchase tickets the day of the festival if we have any left. Attendance is limited so get your tickets NOW and don't miss your chance to see these amazing artists. You can purchase tickets online anytime or just come on down to the festival site and purchase them at the gates.
- What forms of payment do you accept?
For online payments we accept Visa, Mastercard and PayPal. At the festival gates we accept Cash, Visa and Mastercard.
- Can I come and go from the festival as I please?
You are free to come and go as you please! Once your ticket is scanned in, you will be given a fabric wristband that stays on all weekend long (or all year long, we ain’t here to judge.) If you are camping with us your vehicle will have a pass to get in and out as well. Our General Stores and vendors have everything you need, but if you want to stretch your legs jump on our free shuttle into Merritt!
- Do kids 12 and under need a ticket for their free admission?
Kids 12 and Under are FREE - they do not need to have a ticket in advance to get in. They will be given a wristband at the gate when arriving with their parents/paying adults.
- Is it safe to purchase tickets off of Craigslist?
While in most cases it can be safe to purchase tickets off of a friend or family member, purchasing tickets from someone you don’t know can be VERY risky! With credit card theft on the rise we have seen multiple orders go through with stolen credit cards that we have promptly refunded and voided. That purchaser would still have received e-tickets to make it look like they have legitimate tickets to Riverfest. Because of this we will not validate any ticket barcodes over the phone. Barcodes can only be scanned once. In the case of tickets being copied, only the first barcode scan will work. Anyone arriving after that with copied tickets will be refused entry. The safest bet is you buy from someone you know, like the Rockin' River team 🙂
- Are pets allowed at the festival?
Pets are not allowed on the festival show site, i.e where the vendors are and the concerts take place. August is a very hot month so please leaves your pets at home where it's nice and cool. If a pet is found left in a car, like we have seen in previous years, we may call the SPCA to come pick them up.
For campers, you are allowed to have pets in the campgrounds. Again, it is very hot so we strongly recommend leaving your furry friends at home with a caretaker. For those campers who go everywhere with their animals, we get it! Just make sure that AC is cranked for them. Please clean up after your pets and make sure they have a cool spot with lots of water while you’re at the festival.
- Can I have a fire in my campground?
There is no open burning allowed in the campgrounds. You are however allowed to run a propane portable fire if you have one. Barbecue’s are also allowed and don’t fall under the fire ban.
We follow all BC fire bans, which can change on a moment's notice. All stipulations regarding fires will be strictly enforces and are subject to change.
Fire bans can change on a moments notice so these rules could be subject to change and we will only have the final rules the day of the festival.
- How many people are allowed in a campsite?
Each campsite is sold with 4 camper access passes. This means for the total price, 4 people can camp. Additional Camper Access Passes can be purchased for $30 each, to a maximum of 6 people per site.
Much like the admission passes, camper access passes can not be split up throughout the weekend. The same campers must camp on that site for the duration of the festival.
- How often do the parking lot and campground shuttles run?
Our free shuttles start running to & from the festival grounds 30 minutes before the gates open. They run constantly throughout the day so just flag one down and they’ll pick you up. Each shuttle has a donation bucket to support a local charity so be sure to bring some change.
- Is handicap camping available?
Handicap Camping is available in Chattahoochee right across from the bridge entrance into the festival grounds. Sites are 20 x 40 and can be purchased here.
- How many vehicles are allowed in a campsite?
Two steering wheels are included per campsite. In the case of motorcycles you are allowed up to four in one site in lieu of the 2 steering wheels. Eg, an RV and a truck with a trailer counts as 2 steering wheels. Extra Vehicle on Site passes can be purchased here. There is no maximum amount of vehicles per site if everyone has bought an extra vehicle pass, but please remember that your vehicles and tent or trailer MUST fit within your allotted space.
- Are we allowed alcohol in the campgrounds?
Yes, you are definitely allowed to have alcohol in the campgrounds. Our festival license is just like bar/club rules. Outside alcohol cannot be brought into the show site, show site alcohol cannot be brought out to your campsite. And as always, please drink responsibly.
- When can I check into my campsite?
Campgrounds open at 10 am on Thursday for all campsites. If you purchased an early entry Wednesday Camping Pass you can come in Wednesday starting at 10 am. Our gates are open from 10 am to 10 pm daily. If you arrive after 10pm to check in, you may be turned around or have to wait it out overnight in the holding pen, so keep an eye on the clock!
- Are there hookups available?
TThere are no water or electrical hookups in the campgrounds so please come prepared. We don’t even have them in the staff area so we definitely feel your pain! We do have a water truck and sani truck come around throughout the day so you will be able to empty your tanks and also get fresh water for a minimal fee.
- Can I bring my ATV, dirtbike or hotwheels machine?
There are ABSOLUTELY NO MOTORIZED VEHICLES ALLOWED in the campgrounds at any time. This is a safety issue and will be strictly enforced. Violation of this policy will be cause for eviction from the campground and the festival grounds.
- What size campsite do I need?
We had a psychic on staff, but she got this wrong all the time, so we'll leave this question up to you. We have 20' x 40' up to 20' by 60' campsites. These are perfect for your RV’s, truck and trailers, tents or up to six people with 2 vehicles.
- What time do the gates open?
The East and West Gates will open at noon on Wednesday, August 2nd for Wednesday Camping Pass holders only. Thursday – Sunday they will open from 10:00AM – 10:00PM.
The Showground Gates will open at 10:00AM Thursday to Sunday so you can check out our vendors, grab a bite to eat, or check out our daily activities!
- Can I bring food and beverages to my campground?
Yes you’re allowed to bring your own food and drink to the campground. You just can’t take any of that food or drink into the festival grounds when you’re ready to watch the festival.
- Can a friend pop over and visit me at my campsite?
Only festival attendees are permitted in the campgrounds and they must have a valid Festival Wristband. If your friend is also attending the festival, they’re more than welcome to visit your campsite.
Festival attendees with Single Day Tickets will only be allowed in the campgrounds for the day/night their ticket is valid and they must be out of the campground and off the Festival Site at 11AM the following day. Single day ticket holders will not be permitted to park in the campgrounds – they must park in the day or overnight lots at East Gate.
- Can I have alcohol at my campsite?
You can consume alcohol in your campsite, but you are not permitted to walk around the campgrounds or on roadways with alcohol. Alcohol will be confiscated and not returned and you could be subject to removal from the festival grounds.
- Are there showers for campers?
Since moving to the Merritt show site we’re happy to announce that we have 18 showers in our general store located in camp Kahuna, which is available to all campers for $7 per person. Woke up with a beer token in your pocket? Spend it on a shower! The week before the festival we’ll post up a full schedule showing exactly what the store hours are.
For anyone heading into town you can also shower at the Merritt Aquatic Centre.
- Are glass bottles allowed in the campground or river?
There is ABSOLUTELY NO GLASS ALLOWED in the river or to be carried throughout the campgrounds. We understand that liquor bottles will be glass, but those must stay in your campground. Where possible choose beverages in plastic or metal containers.
- Can I bathe in the river?
The Coldwater River is a beautiful feature of the Merritt festival show site and we want to treat it, and the fishies, with the utmost care. Absolutely no bathing or washing dishes in the river. Head on over to the showers located in Camp Kahuna.
- Can I swim in the Coldwater River? How high will the water be?
The river is ideal for sitting in a lawn chair and cooling off! There are deeper parts to the Coldwater River where you could potentially swim, but there are also strong currents depending on the water level so please be careful at all times while in the river. There can also be sharp rocks on the bottom of the river so don’t skim along the bottom and always wear footwear. The depth of the river fluctuates year after year so while we hope there will be lots of water to keep everyone cool, we can’t guarantee the depth of the river in August.
- Can I put my awning and slides out on my trailer?
While putting your slides out on your trailer is completely okay we do not recommend you put out your awning. The wind coming down the valley through the festival site can be quite strong and through past experiences we have heard that it can damage your awnings.
- Can a friend drop off my trailer?
Yes a friend can drop off a trailer for you. Upon arrival you will need to get your tickets scanned at the festival gates. Your friend dropping off the trailer will then need to leave their driver’s license, phone number and a credit card at the gates. We will record the time of entry and their license plate. They will then have 40 minutes to drop off the trailer and leave the show site. If they don’t come back within’ the 40 minutes and we cannot contact them, their card will be charged for a full event general admission ticket.